08-08-2013, 10:31 AM
Here's the e-mail I sent the guy this morning:
Quote:My wife went to the post office to check on it – according to them, it’s on a truck in Ohio.
My concern continues to be that you charge more than $300 for the kit, with a surcharge for shipping – yet according to the post office, it went the cheapest way. Frankly, especially with a surcharge, it should have gone UPS.
This is the third time I’ve had problems with your products. I’ve never had a simple order from Fos. I regularly get kits from BEST, Mount Blue, South River, etc, and have never had a problem. I’ve never had an order with Fos that HASN’T had a problem.
It seems to me that you’re shooting yourself in the foot here, I could have purchased several of your kits but held off knowing I’d have extra stress in doing so.