02-23-2009, 12:43 PM
Spitfire Wrote:Well, I finally got my order from Plastruct this morning, so I'll be able to start the tanks and stills in front of the benzol plant once I calm down.
And why do I need to calm down you ask?
Well, because when the order arrived, the UPS guy charged me another $40 for so-called brokerage fees (ie ransom), in addition to the $16 I had already paid for shipping. The actual order was $57, so those parasites charged me more than half of the actual cost of the products. I fired off an email to Plastruct to let them know their shipping company was alienating and costing them customers. No point calling or writing to UPS, as I've done it before and found out they only employ robots.
I thought I would be happy when these parts got here, instead I'm like our good friend Jack: piston broke. What a ripoff!
Val
Val,
For shipment within the U.S. most if not all American companies will ship UPS, or one of the other shipping companies instead of the Post Office because the shipping companies are much less expensive and more efficient than parcel post. They are probably not aware of the costs involved when they ship to Canada with one of the private shipping companies. Your best bet, in the future is to talk to someone at the company doing the shipping and ask them specifically to ship parcel post. I would bet that until they read your email, Plastruct was not even aware of the charges that UPS tacked on to the shipping costs when they crossed the border. I really don't understand how UPS and other shippers get away with it. I thought NAFTA was supposed to eliminate tarrifs between the U.S., Canada, and Mexico.