Questionable Service
#7
iis612 Wrote:Perhaps I do complain too much. Perhaps it is unreasonable for me to think that my package would get handled in the same timeline that it had always been handled in before. Maybe there have been layoffs.
What gets me is that they can not be bothered to return an email. That is my gripe.

I can understand that...I don't use Walthers except in extreme cases since I can beat their best "sale" prices at several on line shops...Last order took 3 weeks-unacceptable seeing the better on line shops has a 3-7 day turn around.Even my not so local hobby shop has quicker turn around on special orders.

I agree there is absolutely no reason not to reply to a e-mail..
Larry
Engineman

Summerset Ry

Make Safety your first thought, Not your last!  Safety First!
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