Wrong order shipped :(
#8
It is unfortunate that these things happen from time to time. It is somewhat alarming that it seems to happen more and more frequently.

It is my belief that the problem is two-fold. One, the schools are graduating young people who are not "edumacated" enough to fillout a job application properly, some can only barely read. And the "point-of-sale" terminal was developed because end users requested it from manufacturers ... the check-out employees could not figure out how to give proper change, and some were only marginally successful when the amount actually presented to them on the display of the terminal! Sad!

The other, and possibly more over-riding reason for this kind of incompetance is that many young employees just don't care! "I put my time in, give me my check" is the attitude! Gone are the days when people actually made an effort to do the job correctly and took pride in a job well done.

We can thank the NEA ... they've done a smashing job! Maybe we should throw even more money at it. Think it would help?

Be firm with them, Gary. Insist that the mistake be made right. Just because some illiterate order-picker doesn't know the difference doesn't mean that the person who made the order doesn't now what he ordered.

On a positive note, I ordered some DCC stuff from an on-line model railroad shop here in Florida not long ago. The order was shipped quickly, It was picked correctly and packed well to insure undamaged delivery. The shipping charges were reasonable. The name of this unusual retailer is The Yankee Dabbler. You might want to check them out for Digitrax, Soundtraxx and other DCC vendors. The prices seemed to me to be very competitive.
biL

Lehigh Susquehanna & Western 

"America will never be destroyed from the outside. If we falter and lose our freedoms, it will be because we destroyed ourselves." ~~Abraham Lincoln
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