12-21-2010, 09:12 AM
Getting the wrong item(s) is something I've never had a problem with - so far. But I hate it when you go to a web site that shows they have a certain item only to find out after you've ordered it that it wasn't in stock and has been back ordered with no projected delivery date. And if the item was a one time paint scheme from the manufacturer - when would you ever get it????
I'm always a little nervous when I place an order with a dealer that I've never ordered from before. Will say that it's always a good idea to read their order policies page - if they have one. Sometimes that's a real eye-opener and a lesson I learned the hard way! Things like restocking fees for returned items - fees for canceling an order or parts of an order - no returns or my favorite "must be returned unopened".
Since it's been mentioned - one of the best on-line outfits I've been dealing with is M. B. Klein (Model Train Stuff) https://www.modeltrainstuff.com/. Good prices and fast service! On any item, they show the number they have in stock and seems to be kept up to date.
I'm always a little nervous when I place an order with a dealer that I've never ordered from before. Will say that it's always a good idea to read their order policies page - if they have one. Sometimes that's a real eye-opener and a lesson I learned the hard way! Things like restocking fees for returned items - fees for canceling an order or parts of an order - no returns or my favorite "must be returned unopened".
Since it's been mentioned - one of the best on-line outfits I've been dealing with is M. B. Klein (Model Train Stuff) https://www.modeltrainstuff.com/. Good prices and fast service! On any item, they show the number they have in stock and seems to be kept up to date.
Ed
"Friends don't let friends build Timesavers"
"Friends don't let friends build Timesavers"