09-01-2012, 05:31 PM
Trainworld uses DHL express on request. They do it within 48 hours for only a little more than USPS. If they shipped on Friday it should be at my doorstep on Monday. But I need to know the tracking number to be sure I have to be home to pay 19% import tax (the equivalent to VAT) get it. The other risk is German customs at Leipzig airport. They put it sometimes on hold and I have to supply a proof of price via email. But they will not contact me but simply put it on hold. I have to see it online and contact the DHL office at Leipzig airport to make arrangements.
If Trainworld ships on Tuesday it could be here on Thursday at best case. Friday is the last day we are home. So I have only one day to solve any potential problem or the parcel will be put on hold one week due to failed delivery (no body home to pay tax) and send back to Trainworld. That is to risky and I will ask Trainworld not to ship on Tuesday but to cancel or delay shipping until 10/8 my order.
That is what I wrote them and hoped they would read it today and send an answer... false assumption.
They told me on Friday at lunch time to ship it and send the tracking info at end of business day. Did they forget to ship or did they ship and forget to send the tracking info? I will know Monday evening.
I agree worse thing can happen
If Trainworld ships on Tuesday it could be here on Thursday at best case. Friday is the last day we are home. So I have only one day to solve any potential problem or the parcel will be put on hold one week due to failed delivery (no body home to pay tax) and send back to Trainworld. That is to risky and I will ask Trainworld not to ship on Tuesday but to cancel or delay shipping until 10/8 my order.
That is what I wrote them and hoped they would read it today and send an answer... false assumption.
They told me on Friday at lunch time to ship it and send the tracking info at end of business day. Did they forget to ship or did they ship and forget to send the tracking info? I will know Monday evening.
I agree worse thing can happen
Reinhard