Problem with NCE decoder

[thoroughbreed]

NCE will replace any defective decoder for most of the times for free. Heres a link to their support page:
<!-- m --><a class="postlink" href="http://www.ncedcc.com/customer-care.html">http://www.ncedcc.com/customer-care.html</a><!-- m -->

from that page:
It is always worth a call to the Warranty Center before you send a product back to us. Many times we can talk you through the problem and straighten it out without the need to send a product to us.

Our phone lines are open from 9AM to 4PM Eastern time.
Phone - 585-265-0230
Fax - 585-265-0234
Email - <!-- e --><a href="mailtoupport@ncecorporation.com">support@ncecorporation.com</a><!-- e -->

Also they will replace other manufacturers decoders for $10 plus $2 shipping:

Special Offer
Send in any manufacturer's HO or N Scale damaged decoder with $10.00 plus $2.00S&H and we will replace the decoder with one of NCE's finest replacements! Home Support, assistance, and comradery are available at the following email groups:

NCE DCC Group: <!-- m --><a class="postlink" href="http://groups.yahoo.com/subscribe.cgi/nce-dcc">http://groups.yahoo.com/subscribe.cgi/nce-dcc</a><!-- m -->
Allan Gartner's Wiring for DCC: <!-- m --><a class="postlink" href="http://www.WiringForDCC.com">http://www.WiringForDCC.com</a><!-- m -->
Wiring for DCC Group: <!-- m --><a class="postlink" href="http://groups.yahoo.com/group/WiringForDCC">http://groups.yahoo.com/group/WiringForDCC</a><!-- m -->
Marcus Ammann's DCC for Beginners: <!-- m --><a class="postlink" href="http://www.members.optusnet.com.au/nswmn2">http://www.members.optusnet.com.au/nswmn2</a><!-- m -->

Hope this helps you.
TB 8-)