Technology frustrations

[ezdays]

Yeah Russ, long but informative. I wasn't aware of some of these products offered by Best Buy. Because of my electronic background, I rarely, if ever, take out any kind of extended or "umbrella" warranty on electronics but it's good to know that they are available.  Your grip is typical of the response you get now days, who's responsible to fix your problem, the manufacturer, the seller or the guy you paid to cover any issues? I think that maybe they do that in hopes you give up, and I always have to wonder, what kind of business plan calls for them to get a customer upset enough to walk away... forever?... Do a good job or something nice and you have a customer for life, plus they'll tell their friends. Screw a customer and they'll tell anyone that will listen and you can lose 100 new customers.